Providers | Health Plans | Pharmacy Benefit Managers | Wellness | Telehealth
Direct Mail for Healthcare
Communicate with Your Clients on Their Terms. Personalized, relevant, and targeted printing by HITRUST Certified, HIPAA Compliant direct mail partner.
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Create Meaningful Connections with Patients & Members
Secure Print & Omnichannel Communications for the Healthcare Sector
Healthcare providers and health plans exist in a world of complexity and change.
Whether you’re focused on acquisition, education, retention, or ongoing communications, healthcare communications requires a unique blend of compliance, creativity, and care.
And getting the right message to the right person at the right time is imperative.
If you need help cutting through the noise or need a partner who can securely handle the time-sensitive and compliance-focused nature of your communications, Sepire is here to help.
We’ve spent our entire existence helping clients in the healthcare space make meaningful connections with patients at every stage of their lives. With expertise in both secure communications and direct mail, we have the knowledge, skills, and expertise needed to help you get your message across.
Percent of health businesses that find direct mail effective—more than nearly any other form of traditional communication.
68
Percent of healthcare marketers who consider direct mail as a centerpiece in their omnichannel marketing campaigns.
4.9
47
Average response rate for direct mail in the healthcare industry, compared to just 1% for email.
Who We Help
At Sepire, we built our business on helping our partners create meaningful connections.
With state-of-the-art printing technology, easy CRM integration, unmatched flexibility, and an easy-to-use job creation platform, we get your message across securely and effectively.
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Drive community health engagement, inform patients, and create meaningful connections with targeted, personalized, and secure omnichannel communications from Sepire.
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From Open Enrollment to everyday communications.
Welcome members, provide ongoing health communications, and deliver necessary information on time with fully customizable printing and fulfillment.
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Provide necessary and exact communications to each consumer. Our secure, customized, and automated direct mail solution ensures the right information reaches the right people.
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Educate members and drive smarter health decisions. We help wellness programs create meaningful, personalized connections tailored to patients’ unique health goals and challenges.
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Drive adoption of telehealth solutions, provide necessary information, while driving cost-effective care. We’re here to help you grow, educate, and thrive.
Personalized Omnichannel Communications for Healthcare Organizations
From marketing a service to delivering secure communications, we get the job done on your timelines. Here are just some of the ways we help you securely, efficiently, and effectively communicate with your clients:
Acquisition Direct Mail
Retargeting Campaigns
Welcome Kits
Drug Formularies
Disclosures
Retention Direct Mail
Educational Content
Win Back Direct Mail
New Mover Programs
Variable Data Printing
Trigger Programs
Drug Recalls
Welcome Letters & Kits
Medicare Compliant Print
Braille Printing
Die Cut Self-Mailers
Document ePresentment
Secure SMS/MMS
Personalized QR Codes
Claim Payments
Cancellation Notices
Encrypted Email
Statements of Benefits
Compliance Mail
Appeals & Grievances
Card or Magnet Affix
Product Offers
Why Sepire?
Finding the right partner for your healthcare communications is tough. Finding one as competent, secure, and effective as Sepire is impossible. We’re specialists. We’re diverse. We’re sustainable. And most importantly, we’re pretty darn good at what we do.
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Possibly the most important thing that anyone at any healthcare-focused organization needs to know is whether or not a secure print and direct mail partner knows how to help them.
At Sepire, we do. We’ve talked the talk. We’ve walked the walk. We’ve run open enrollments. We’ve printed and inserted formularies. We’ve attached membership cards. We made our first few million on being a better print partner for healthcare-focused businesses. And we continue to do so five years later.
In fact, we’ve helped hundreds of healthcare and healthcare-adjacent companies to create meaningful, tangible connections through mail. We’ve helped dozens more connect their mail initiatives with email, text, document presentation, and more.
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Data breaches are more common and costly than ever. And personal health information is some of the most heavily-targeted data in the world. You know how important it is to protect it—and so do we.
As a HIPAA-compliant printer, direct mail partner, and omnichannel communications company, we know how important—and often challenging—it is to protect personal health information. We also know how to do it. Every single employee at Sepire does. In fact, HIPAA training takes place on day one—and once a year thereafter.
But HIPAA compliance table stakes in this racket. Everyone can claim to be compliant. There isn’t exactly a “HIPAA-Compliant Printer” verification process. At Sepire, we went further.
We’ve attained HITRUST Certification—the gold standard of security certifications, representing compliance with over 50 international security standards.
We go through annual SOC 2 Type II audits.
And we even prove our ability to handle payments with a PCI DSS compliance attestation.
Each of these aren’t just claims—they’re third-party verified.
Learn more about our commitment to security and compliance here.
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Diversity is a competitive advantage and a key to patient engagement. If you’re looking to find a scalable, secure, and reliable certified diverse supplier, you’ve come to the right place.
As a WBENC-certified Women’s Business Enterprise since our founding, 100% owned by our female CEO, we’re one of the few print and direct mail vendors that can help you meet your Tier I Diversity Spend Goals.
Additionally, Sepire is recognized as a diverse supplier by states including Illinois, Indiana, Delaware, Pennsylvania, and Tennessee.
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From a few pieces to a few million, we’re built to take on whatever challenge you’re throwing our way. At Sepire, we offer fast and efficient printing and delivery services, which help to reduce turnaround times and ensure timely delivery of critical documents and materials.
With an arsenal of Ricoh Pro printers, Kern and Quadient inserters, and so much more in our centrally located print and mail facility, we can scale to meet your most pressing pressing needs.
And this goes beyond our capabilities into our platform. From smaller healthcare organizations who may need something simple to significant players in need of a bespoke, customized customer communications platform, we’re here to help.
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It takes a lot of paper and ink to connect with clients, so it pays to work with a company committed to making as little impact on the environment as possible. In addition to our omnichannel communications offerings—helping to create more touchpoints with less paper—we’re committed to running a sustainable print and mail operation.
After all, sustainability is at the heart of our business. That’s not a tagline—that’s a promise. Whatever you think it means to be sustainable, we’re doing it and more. FSC® Certified Paper. Water-based inks. Emission-free presses. It’s all here.
And once we’ve bought the rolls, printed the mail, and sent it out? Our partner PrintReleaf reforests it.
How Sepire Delivers Omnichannel Excellence for Healthcare Organizations
It takes a lot of work to get a direct mail campaign right. With the right people, processes, and technology, our expertise in the direct mail space can make your goals a reality.
Sepire knows what it takes to take your B2C direct mail campaign from idea to execution. Planning, data, execution, reporting, and so much more, here’s what you get when you turn to the experts.
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Today’s healthcare organizations can customize every facet of a deliverable to connect with the right audience at the right time with the right message. Postcards, letters, self-mailers, and more, our variable data printing allows you to market and communicate. Whatever the message, we make it happen.
At Sepire, we offer customized printing services that make it easy to create personalized documents, flyers, and collateral for healthcare organizations. Our state-of-the-art printing technology allows for the seamless integration of customer data, ensuring that each document is personalized to the individual customer.
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If it needs to get there, Sepire can help. Experts in compliance-driven communications, secure print, and critical communications, we can help you reach the right people with the right message—securely.
Combining HITRUST-Certified and HIPAA-Compliant operations with the latest in print and mail solutions, our customer communications management framework simplifies the process of creating a personalized, customized mailpiece, scheduling a job, and getting it in front of your audience.
From billing and invoices to recalls and other critical communications, our expertise in connecting you with the right people at the right place at the right time runs deep.
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The right data can send your direct mail strategy in the right direction.
At Sepire, we help you leverage first-, second- and third-party data to customize your marketing efforts and deliver the right message to the right person at the right time.
Whether it’s something we’ve connected before or a bespoke integration built just for you, Sepire’s team of subject matter experts, integration specialists, and client service professionals can help you connect the applications you use with our CompliChain solution.
Leveraging the Microsoft Azure platform, this proprietary product is already ready to securely connect with the leading communications and orchestration tools of the day. But even if you rely on a frankensystem, fret not, we’re here to help.
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When we promise a job gets done, we ensure that we live by that promise. And you can hold us to that. Because just as how Sepire means “to protect” in Latin, it also means “to cover.” We’ve got you covered.
Big jobs or small, whether you need same-day, 24-, 36-, or 72-hour turnaround times, you’re getting exactly what’s guaranteed to you in our service level agreement. So, if you need compliance, you’re covered. If you have a specific in-home date in mind, we’ve got you. If the job is scheduled or triggered, it gets done.
We have the capacity. We have the people. And even if something catastrophic happens, our redundant operations ensures that we’re getting the job done. Not only is this a feature of our job creation and scheduling solution, it’s who we are and how we’re built.
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Direct mail is only one part of the modern communications landscape. To truly connect with clients on there terms, healthcare organizations have found that a successful communications initiative incorporating multiple touchpoints is the secret to engagement and higher response rates.
Powered by CompliChain, Sepire delivers a complete omnichannel customer communications management solution for organizations in the healthcare space. Though born in direct mail, we’ve since expanded our service offering to provide important communications both online and off.
From emails and secure messaging featuring end-to-end encryption through our partners to ePresentment allowing customers to securely access invoices, bills, and other documents, we’re a complete provider of CCM. And we’re happy to get you set up.
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See the whole picture. Whether you’re a compliance-based business who needs audit readiness or just want to know your mailpieces are getting delivered, we can help.
Built into our proprietary CompliChain solution, Sepire provides you complete visibility into your mailing—from job creation and production to the moment it’s ready for delivery. So you can rest assured that 100 percent of the mailpieces you want to send get sent. On time and on budget.
And when combined with personalized elements like QR codes or personalized URLs, you get an entire view of who’s opening your mail, what’s working, and what’s not.
Centrally Located, Secure, State-of-the-Art Production Environment.
At Sepire, we don’t just promise fast, accurate, and efficient printing and mailing—we guarantee it.
How do we do that? Simple. We hire the best. We provide them with the best equipment. And we do what we can to make their jobs easy. Because they are the ones that make the magic happen.
And they make the magic happen in our big, beautiful, Burr Ridge production facility.
Centrally Located: Sepire operates and mails from suburban Chicago, allowing for 3-day average in-home delivery.
Secure: Physical security is part of our security promise and our compliance initiatives. And it’s something we live by.
State-of-the-Art: Printing, inserting, die cutting, and more, we only work with the best in the business.
2.5
6
Number (in millions) of variable duplex full color sheets we can print in a 24-hour day.
Number (in millions) of variable sheets able to be inserted each day.
Number of RICOH Pro VC70000 Series Continuous Feed Inkjet Presses used to deliver the highest quality inkjet printing in the business.
3
Let's Talk about Connections: Printing & Omnichannel Communications for Healthcare
From acquisition to engagement, meaningful connections make for better health outcomes. And better health outcomes benefit everyone involved.
At Sepire, we’ve spent our entire existence helping clients in the healthcare space make meaningful connections with patients at every stage of their lives.
With expertise in both secure communications and direct mail, we have the knowledge, skills, and expertise needed to help you get your message across.
HIPAA Compliant, HITRUST Certified, and a WBENC-verified Women’s Business Enterprise, our unique combination of technology, security, and supplier diversity makes us a unicorn in this business. And we’d love to help you.
Ready to learn more? Click the button below to learn more about our healthcare communications practice or simply fill out this form to get in touch.
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